Terms of Use, Privacy & Cookie Policy

I. Terms of Use

Welcome to the website of the non-profit civil company under the corporate name "INSTITOUTO EKPAIDEFSIS KAINOTOMIAS KAI KOINONIKIS ANAPTYXIS NON PROFIT CIVIL LAW COMPANY", operating under the trade name "NOESIS AMKE" (hereinafter referred to as the "Company").

Access to and use of this website is subject to your unconditional acceptance of these Terms of Use. If you do not agree with any of these Terms, please refrain from using this website.

1. Website Owner

This website is owned and operated by the non-profit civil company under the corporate name INSTITOUTO EKPAIDEFSIS KAINOTOMIAS KAI KOINONIKIS ANAPTYXIS NON PROFIT CIVIL LAW COMPANY, operating under the trade name "NOESIS AMKE", having its registered office in the Municipality of Patras, Achaia, Greece, registered with the General Commercial Registry (GEMI) under the EUID ELGEMI.194759116000, and Tax Identification Number EL 803332500.

The Company is engaged in the provision of consulting services, as well as the preparation, submission, management, implementation, monitoring and administration of co-funded and European projects, with particular emphasis on the Erasmus+ Programme and other related existing or future European initiatives and actions pursuing similar objectives, content or purpose. The Company also provides business support services aimed primarily at promoting education, vocational training, youth development, social innovation, and fostering intra-European cooperation, encouraging social awareness and shared European values in order to contribute to European integration.

2. Eligibility to Use the Website

This website is intended for natural persons and legal entities having the legal capacity to enter into legally binding transactions and wishing to obtain information regarding the Company's services.

Users declare that they possess the legal capacity required to use this website and, where acting on behalf of a legal entity, that they are duly authorized to represent such entity.

Any use of this website for purposes contrary to applicable law or these Terms of Use is strictly prohibited.

3. Website Content

The content of this website is provided exclusively for informational purposes regarding European and national funding programmes, consulting services, grant opportunities, business development, educational and research activities, and other related services.

The information contained on this website does not constitute professional, financial, legal, tax or other specialised advice and shall not be construed as creating any contractual relationship between the user and the Company.

4. Personal Data Protection

The Company lawfully collects, stores and processes users' personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR), Greek Law 4624/2019, and the Privacy and Personal Data Protection Policy set out below.

Users retain all rights provided under the GDPR, including, without limitation, the rights of access, rectification, erasure, restriction of processing, data portability, objection, and the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA) or any other competent supervisory authority.

Further information regarding the processing of personal data is available in the Privacy and Personal Data Protection Policy of this website.

5. Intellectual and Industrial Property

All content of this website, including but not limited to texts, logos, trademarks, images, graphics, databases, design, software and other elements, constitutes intellectual or industrial property of the Company or of third parties who have granted the relevant rights of use.

Any copying, reproduction, distribution, modification, publication, transmission or other exploitation of the content of this website is prohibited without the prior written consent of the Company, unless otherwise permitted by applicable law.

The Company reserves the right to pursue, in any lawful manner, the protection and enforcement of its rights and legitimate interests in the event of any violation of this provision.

6. User Obligations

Each user is obliged to use this website in accordance with applicable law and these Terms of Use, and shall not introduce malicious software, viruses or any other harmful material, attempt unauthorized access to the Company's information systems, interfere with the operation or security of the website, provide inaccurate information where accurate information is required, use the website for unlawful, abusive or misleading activities or act contrary to the principles of good faith and fair dealing.

Users shall also refrain from any action that may adversely affect the functionality, security or availability of the website or infringe the rights of the Company or third parties.

7. Restrictions on Use

The use of automated means for data collection or extraction without prior authorization, the reproduction of the content of this website, the use of website content for commercial purposes without the Company's prior written permission, the circumvention or violation of security measures, any use of the website that may cause damage to the Company or third parties and any use of the website in violation of applicable legislation are prohibited.

8. Links to Third-Party Websites

This website may contain links to third-party websites solely for the convenience of users.

The Company does not control and assumes no responsibility for the content, security, availability or privacy policies of such third-party websites. Access to third-party websites through links provided on this website is carried out exclusively at the user's own responsibility.

The Company may restrict or terminate a user's access to the website in cases where the user violates these Terms of Use or applicable legislation.

9. Availability – Suspension or Termination of Operation

The Company makes reasonable efforts to ensure the uninterrupted operation of this website.

However, the Company reserves the right, at any time and without prior notice, to temporarily suspend the operation of the website, discontinue part or all of the services provided, carry out maintenance, technical upgrades or other necessary works, modify, replace or remove functionalities of the website.

The Company shall not be liable for any temporary interruption, suspension or modification of the website's operation.

10. Limitation of Liability

The Company makes every reasonable effort to ensure that the information provided through this website is accurate, complete and up to date.

However, the Company does not guarantee that the website content will always be complete, accurate or free from errors, the website will operate without interruption, technical problems, failures or disruptions will not occur, the website will remain unaffected by cyberattacks, security incidents or force majeure events.

In such cases, the Company shall make every reasonable effort to restore the operation of the website and the services provided as soon as possible. However, the Company shall not be liable for any damages, losses or delays resulting from such events.

11. European Programmes

The Company is neither a managing authority, national authority, national agency, nor an institution or body of the European Union, nor does it act on their behalf.

The information published on this website is provided exclusively for informational purposes and does not bind the competent evaluation, management or funding authorities.

The final eligibility, evaluation, approval or funding of any project depends exclusively on the competent managing authorities and the applicable calls for proposals and funding rules.

The Company does not guarantee the approval, selection or funding of any application submitted for financing.

12. Security

The Company implements appropriate technical and organisational security measures for the protection of this website and the data processed through it.

However, no transmission of data over the Internet can be considered completely secure, and the Company cannot guarantee absolute protection against every possible security incident.

13. Compliance with Consumer Protection

The Company undertakes to comply with the provisions of applicable Greek and European Union consumer protection legislation, including Greek Law 2251/1994, as currently in force, insofar as such provisions apply to the specific relationship between the Company and the user.

14. Amendments to the Terms

The Company reserves the right to amend these Terms of Use at any time.

Any amendments shall become effective upon their publication on the website.

Continued use of the website following the publication of amendments constitutes acceptance of the amended Terms of Use.

15. Applicable Law and Jurisdiction

These Terms of Use shall be governed by Greek law and the applicable law of the European Union.

Any dispute arising out of or relating to the use of this website shall fall under the jurisdiction of the competent courts of the Company's registered office, unless otherwise provided by mandatory provisions of law.

16. Miscellaneous Provisions

These Terms of Use have been drafted in a clear, comprehensible and accessible manner and shall be interpreted in accordance with the provisions of applicable law.

Should any provision of these Terms be deemed invalid, abusive, unlawful or unenforceable under mandatory legal provisions, the validity and enforceability of the remaining provisions shall not be affected, and such provisions shall remain in full force and effect.

The Company's failure to exercise any right provided under these Terms shall not constitute a waiver of such right.

These Terms of Use constitute the entire agreement between the Company and the user regarding the use of the website.

17. Contact

For any questions regarding these Terms of Use or the operation of this website, you may contact the Company:

• Address: Kanakari 155-157, Patras, Achaia, Greece, 26221
• Telephone number: +30 6980 715 098
• Email address: info@noesisamke.com

II. Privacy and Personal Data Protection Policy

Preamble

The non-profit civil company under the name "INSTITOUTO EKPAIDEFSIS KAINOTOMIAS KAI KOINONIKIS ANAPTYXIS NON PROFIT CIVIL LAW COMPANY", and the distinctive title "NOESIS AMKE" (hereinafter referred to as the "Company"), as the sole beneficiary of all rights relating to the website www.noesisamke.com, hereby informs its users through this Policy about the manner in which information and data constituting personal data are collected and processed.

The Company, in full compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (General Data Protection Regulation – GDPR), which applies in all EU Member States since 25 May 2018, maintains records of personal data.

The retention of such data, to the extent required, is carried out with due regard to the protection of users' privacy and with respect for confidentiality and secrecy, while appropriate organisational and technical measures are implemented in accordance with applicable legislation.

This Privacy Policy describes the categories of personal data collected by the Company, informs users about the principles, methods and means through which such data are processed, and provides information regarding the rights of users of the website.

Definitions

For the purposes of this Privacy Policy, the following definitions shall apply:

• "Personal data": Any information relating to an identified or identifiable natural person ("data subject"). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person.
• "Processing": Any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
• "Restriction of processing": The marking of stored personal data with the aim of limiting their processing in the future.
• "Filing system": Any structured set of personal data which is accessible according to specific criteria, whether centralised, decentralised or distributed on a functional or geographical basis.
• "Controller": The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union law or the law of a Member State, the controller or the specific criteria for its nomination may be provided for by Union law or Member State law.
• "Processor": A natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
• "Recipient": A natural or legal person, public authority, agency or other body, to which personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the context of a specific inquiry in accordance with Union or Member State law shall not be regarded as recipients. The processing of such data by those public authorities shall comply with the applicable data protection rules according to the purposes of processing.
• "Third party": A natural or legal person, public authority, agency or body other than the data subject, the controller, the processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.
• "Consent" of the data subject: Any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.
• "Personal data breach": A breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, stored or otherwise processed.
• "Representative": A natural or legal person established in the Union who is designated in writing by the controller or processor pursuant to Article 27 and represents the controller or processor with regard to their respective obligations under the GDPR.
• "Binding corporate rules": Personal data protection policies which are adhered to by a controller or processor established within the territory of a Member State for transfers or sets of transfers of personal data to a controller or processor in one or more third countries within a group of undertakings or a group of enterprises engaged in a joint economic activity.
• "Supervisory authority": An independent public authority established by a Member State pursuant to Article 51.

Principles Governing Processing

• Lawfulness, fairness and transparency: Personal data shall be processed lawfully, fairly and in a transparent manner in relation to the data subject.
• Purpose limitation: Personal data shall be collected and processed only for specified, explicit and legitimate purposes. Further processing for archiving purposes in the public interest or for scientific or historical research purposes or statistical purposes shall not be considered incompatible with the initial purposes, in accordance with Article 89(1) GDPR.
• Data minimisation: Only personal data that are necessary for the fulfilment of the purposes of processing shall be collected and processed.
• Accuracy: The personal data collected and processed shall be accurate, and all necessary measures shall be taken for the immediate correction or deletion of inaccurate data.
• Storage limitation: Personal data shall be stored only for the period necessary to achieve the purposes of their processing, for which the data subject has provided consent. Storage of personal data for a longer period shall only be permitted under the conditions of Article 89(1) GDPR.
• Integrity and confidentiality: Personal data shall be processed in a manner that ensures their security and protection against unauthorised or unlawful processing, loss, destruction or damage.

Personal Data Collected

The personal data of the website users are collected through the contact form completed by each interested party and include the following: personal information (full name and position/capacity, name of organisation/entity and type thereof), contact details and preferred method of communication (telephone number, email address, country, website address), requested service, information relating to the project to be implemented, and any additional information voluntarily provided by users.

Furthermore, information and data relating to users' Internet Protocol address (IP address), the browser used, the operating system, access times and the referring website address (URL) may also be collected.

Purpose of Collection and Processing

The processing of personal data is carried out in accordance with the applicable legal basis under Article 6 GDPR, depending on each specific case.

The personal data collected and processed are strictly limited to those necessary for the fulfilment of the purposes of processing.

These purposes include the best possible provision of services to users when using the website, the protection of the Company's interests, the development of its activities and the fulfilment of its obligations arising from applicable legislation.

Retention and Deletion of Personal Data

Users' personal data are retained and stored in a manner that ensures their security for a period of five (5) years following the last communication with the Company.

This retention period is considered reasonable for the fulfilment of the purposes of processing and the purposes of the Company's activities, as well as for the purpose of demonstrating compliance and achievement of the aforementioned purposes before Public Authorities and other competent authorities, always in accordance with applicable legislation.

After the expiry of the above period, personal data shall be deleted in accordance with the principles of necessity and data minimisation applicable to the processing of personal data, unless a longer retention period is required by law or is necessary for the establishment, exercise or defence of legal claims.

Disclosure and Transfer of Personal Data

The personal data collected, retained and processed by the Company shall not be disclosed or made available in any way to third parties, unless such disclosure is required by law or is deemed necessary within the framework of achieving the Company's purposes and its cooperation with users.

In the latter case, the disclosure of data shall take place following prior information and consent of the users and data subjects and may include, indicatively, transfers to partners or processors providing services such as website hosting, technical support, email services or other services necessary for the operation of the Company.

Such parties act exclusively upon the instructions and on behalf of the Company and are bound by obligations of confidentiality and compliance with the GDPR.

It is noted that certain service providers may process data outside the European Economic Area. In such cases, appropriate safeguards pursuant to Article 46 GDPR shall apply.

Consent Statement

By providing their consent, each user – as a data subject, having reviewed this Policy – provides consent for the collection, retention and processing of the personal data provided.

Consent may be withdrawn at any time by submitting a relevant statement from the user / data subject to the Company.

It is noted that failure to provide consent for the collection, retention and processing of personal data may affect the use of this website.

Rights of Users – Data Subjects

Users have all rights provided under the GDPR, and in particular:

• Right of access: Each user has the right to access the personal data held concerning them.
• Right to rectification: Each user has the right to request the correction of inaccurate or incomplete personal data held concerning them.
• Right to erasure: Each user has the right to request the deletion of their personal data, except in cases where retention is required by law or for reasons of public interest.
• Right to restriction of processing: Each user has the right to request restriction of the processing of their personal data, except in cases where processing is required by law or for reasons of public interest.
• Right to data portability: Each user has the right to request the transfer of the personal data held concerning them to another organisation.
• Right to object / submit a complaint: Each user has the right to object to the processing of their personal data and to submit a complaint to the competent Authorities, under the conditions provided by law.
• Right to withdraw consent: Each user has the right to withdraw their consent to the collection, storage and processing of their personal data at any time by submitting a relevant statement.

Personal Data Breach

In the event of a breach of the security of personal data provided by the users of this website following their consent, the Company shall act in accordance with the requirements of applicable legislation, taking all appropriate and necessary measures to protect the data and prevent recurrence, and shall notify the personal data breach incident to the Hellenic Data Protection Authority and any other competent authority.

Updates and Amendments

This Privacy and Personal Data Protection Policy may be amended from time to time in order to ensure alignment and compliance with legislative and regulatory requirements, with the aim of providing the highest possible level of protection for the personal data of the users of this website.

Any amendments shall be published on this website, and users are encouraged to review this Policy at regular intervals.

Contact

This website belongs to the company under the name "INSTITOUTO EKPAIDEFSIS KAINOTOMIAS KAI KOINONIKIS ANAPTYXIS NON PROFIT CIVIL LAW COMPANY", operating under the trade name "NOESIS AMKE".

For any matter concerning personal data, each user may contact the Company at the following email address: info@noesisamke.com

III. Cookie Policy

What are cookies?

Cookies are small text files that are stored on users' devices when they visit a website. They are used to ensure the proper operation of the website, improve the user experience and, where applicable, collect statistical information regarding website usage.

Data Controller

The Data Controller responsible for the processing of personal data collected through cookies is the civil non-profit company under the corporate name "INSTITOUTO EKPAIDEFSIS KAINOTOMIAS KAI KOINONIKIS ANAPTYXIS NON PROFIT CIVIL LAW COMPANY", operating under the trade name "NOESIS AMKE".

Cookies We May Use

This website may use the following categories of cookies:

• Strictly Necessary Cookies: These cookies are essential for the secure and proper operation of the website and cannot be disabled.
• Analytics/Statistical Cookies (Optional): These cookies help us understand how visitors use the website so that we can improve our services. They are installed only with the user's prior consent.
• Third-Party Cookies (where applicable): These cookies may be placed by third-party services such as embedded videos, maps or website traffic analytics tools. Such cookies are activated only after the user's consent has been obtained, where required by applicable law.

Consent

With the exception of strictly necessary cookies, all other categories of cookies are installed only after the user's prior, freely given, specific and informed consent, in accordance with the applicable legislation.

Refusing to provide consent does not affect the user's ability to access the website but it may limit certain functionalities.

Users may manage or withdraw their consent at any time through the cookie settings available on the website or through their browser settings.

Amendments to this Cookie Policy

This Cookie Policy may be amended from time to time without prior notice to users. Any revised version of this Cookie Policy will be published on this website and shall become effective upon publication.

Contact

For any questions regarding this Cookie Policy, users may contact the Company by email. Email address: info@noesisamke.com